kaisarliga Platform Privacy Notice

This page describes what we collect when you use kaisarliga and how we keep that data protected. We collect personal information during registration, verification, and payment processing. We use encryption, access controls, and regular security audits to safeguard your data. We never sell your information to third parties, and we only share it with payment processors and compliance partners when necessary to operate our platform.

Our privacy practices comply with Indonesian data protection standards and international best practices. If you have questions about how we handle your data, or if you want to request access to your information, contact our support team through the Help section in your account.

By using kaisarliga, you consent to the data practices described in this notice. If you do not agree with how we handle your data, you should not open an account.

What data we collect on kaisarliga

We collect personal information in several ways. During registration, we collect your email address, phone number, full name, and date of birth. During verification, we collect your government-issued ID number, ID type, and proof of address. During payment processing, we collect transaction history and payment method details (though we never store full payment card numbers or banking credentials).

We also collect usage data automatically. When you access kaisarliga, our servers log your IP address, browser type, device type, and the pages you visit. We use this data to understand how users interact with our platform, to detect fraud, and to improve our service. We also collect data about your account activity—which markets you engage with, which games you play, and your betting history.

We do not collect sensitive personal data (such as health information or biometric data) unless you voluntarily provide it. We do not track your location in real time, though we may infer your general location from your IP address to verify that you're in a supported jurisdiction.

How we use your data on kaisarliga

We use your personal information to verify your identity, process your deposits and withdrawals, settle your market outcomes, and communicate with you about your account. We use your email and phone number to send account notifications, security alerts, and support responses. We use your transaction history to detect fraud and money laundering.

We use your usage data to improve kaisarliga—to understand which features are popular, to identify technical issues, and to optimize our platform for speed and reliability. We also use usage data to detect suspicious patterns that might indicate fraud or violation of our terms.

We do not use your data for marketing purposes. We do not send unsolicited promotional emails or SMS messages. We do not sell your data to advertisers or data brokers. We do not use your data to build profiles for targeting or discrimination.

Third-party processors and data sharing

We share your data with third-party processors only when necessary to operate kaisarliga. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Our identity verification partner receives your ID and proof of address to verify your identity. Our compliance partner receives your transaction history to detect money laundering.

We require all third-party processors to sign data protection agreements. These agreements require them to use your data only for the specific purpose we've authorized, to maintain security standards equivalent to ours, and to delete your data when it's no longer needed. We do not allow third parties to use your data for their own marketing or profiling.

We may disclose your data if required by law—for example, if a court orders us to provide information to law enforcement, or if a regulator requests data as part of an investigation. We will notify you of any legal disclosure unless we're prohibited by law from doing so.

We at kaisarliga treat your data as a trust. We protect it, we use it only for legitimate purposes, and we never sell it.

Data security and encryption

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). All data stored on our servers is encrypted at rest. We use access controls to ensure that only authorized staff can access your personal information, and we log all access for audit purposes.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain a security incident response plan so that if a breach occurs, we can respond quickly and notify affected users. We also maintain cyber insurance to protect against financial losses from security incidents.

However, no security system is perfect. We cannot guarantee that your data will never be compromised. If a security breach occurs, we will notify you as soon as possible and explain what happened and what steps we're taking to prevent future breaches.

Your rights regarding your data

You have the right to access your personal data. You can request a copy of all data we hold about you by contacting our support team. We will provide your data in a readable format within 30 days of your request.

You have the right to correct inaccurate data. If you believe any information we hold about you is incorrect, you can request that we update it. You can also update some information yourself through your account settings.

You have the right to request deletion of your data. If you close your account, we will delete your personal information within 90 days, except where we're required by law to retain it (for example, for tax or anti-money-laundering purposes). We may retain anonymized data for statistical purposes.

Cookies and tracking technologies

We use cookies to remember your login session and your preferences. Cookies are small files stored on your device that allow us to recognize you when you return to kaisarliga. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

We use cookies for security purposes—to prevent unauthorized access to your account and to detect suspicious login patterns. We also use cookies to understand how users navigate our platform, so we can improve the user experience. We do not use cookies for marketing or third-party tracking.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being set. However, if you disable cookies, some features of kaisarliga may not work properly.

Data retention and deletion

We retain your personal data for as long as your account is active. After you close your account, we retain your data for a retention period that depends on the type of data and our legal obligations. For example, we retain transaction records for at least five years for tax and anti-money-laundering compliance. We retain identity verification documents for at least three years to comply with regulatory requirements.

After the retention period expires, we delete your data or anonymize it so that it can no longer be linked to you. We may retain anonymized data indefinitely for statistical and research purposes.

International data transfers

Our servers may be located outside Indonesia. When we transfer your data to servers in other countries, we ensure that the transfer complies with data protection standards. We use standard contractual clauses approved by relevant authorities to protect your data during international transfers.

If you're in Indonesia and your data is transferred to a server outside Indonesia, you understand that the data protection laws of that country may differ from Indonesian law. However, we maintain the same level of security and privacy protection regardless of where your data is stored.

Contact us about privacy

If you have questions about our privacy practices, or if you want to exercise any of your rights regarding your data, contact our support team through the Help section in your account. We respond to privacy inquiries within 30 days.

We may update this privacy notice from time to time. If we make material changes, we will notify you by email at least 30 days before the changes take effect. Your continued use of kaisarliga after the notification period constitutes acceptance of the updated privacy notice.